Information you provide
When you request a demo or contact iCAN, you may provide your name, work email address, company, and the details you choose to include in your message. We use that information to respond to your request and continue the business conversation.
How we use information
We use information to operate, secure, maintain, and improve our website and services; respond to inquiries; provide requested information; and understand how our resources are used. We do not use contact-form information for unrelated purposes.
Competency and benchmark data
For platform customers, specific workforce and competency results remain confidential. iCAN may use anonymized data to contribute to broader industry benchmarks. Benchmarking is designed to provide context without revealing an individual person’s or customer’s results.
Sharing and service providers
iCAN may use trusted service providers to host, secure, analyze, and deliver its website and services. Those providers process information only as needed to perform services for iCAN. We do not sell personal information.
Retention and security
We retain information for as long as reasonably necessary for the purposes described here, to meet business and legal obligations, or to resolve disputes. We use reasonable administrative, technical, and organizational safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your choices
You may contact us to ask about the personal information we hold, request correction, or ask us to stop using information for a particular communication. We may need to verify a request before acting on it.
Contact
Questions about this policy can be sent to support@icanhiot.com.